Better control the experience with integrated and automated workflows across channels: SMS, voice, email, social, and more! Create a consistent greeting across locations and provide self-service options to quickly get customers where they need to go.
Manage loyalty programs
Easily integrate with your current CRM and allow customers to interact with your business through SMS. For example, customers can check rewards points and get updated account information through SMS.
Retail use cases
Send promotions to loyal customers
Keep your customers coming back for more when you send out promotions and coupons through SMS. Personalize messages to say thank you to loyal customers and remedy situations ASAP with automated messages.
Make customer-centric decisions
Analytics shed light on the frequency, quality, and outcomes of interactions between retailers and their customers. These insights empower businesses to hone their processes to ultimately provide a better experience for each customer.
Atmosphere® CPaaS for Retail is |
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