Leverage AI in your communications

Bolster your communication strategy, automate processes, and enhance the customer experience by implementing AI. The best part? It’s built directly into our platform.

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CUSTOMER

I would like to inquire about my bill.

AI

Hi John, I see that you called a few months ago, is this the same issue?

CUSTOMER

No, this is a different issue.

AI

Thank you, give me a few minutes to pull up your account.

AI

It appears that you were overcharged last month – is that the case?

CUSTOMER

Yes, that’s what I’m seeing as well.

AI

I’ll open a ticket to have that taken care of as soon as possible.

AI benefits

Improved CX

Deliver personalized and conversational responses leading to higher call containment.

Increased efficiency

Handle basic inquiries and support requests with fewer resources.

Enhanced insights

Gain valuable insights into customer behavior and preferences, and identify patterns and trends.

Scalability

Manage larger call and message volumes to meet growing demand.

generative and conversational AI

Make AI communications a reality for your business

We know enterprises’ success relies on many factors, but one of the most crucial factors is understanding and leveraging your data. AI will analyze your customer data, cut costs, and enable businesses to make data-driven decisions, faster.

GENERATIVE AI

Integrating Azure’s OpenAI with IntelePeer’s Communications Automation Platform

IntelePeer can help your enterprise improve their customer experience, increase efficiency, gain valuable insights, and scale their operations using advanced natural language processing capabilities.

Enterprise Omni-Channel AI Communications | IntelePeer®

THE TIME FOR AI IS NOW

AI capabilities

Easily integrate with any AI platform or take advantage of our built-in capabilities. Level up your omnichannel communications with sentiment and tonality analysis, on-demand language detection and translation, and speech to text and text to speech.

We partner with

Azure’s OpenAI
Google Dialogflow
IBM | With Watson
Amazon Lex

Built for the enterprise

EASY TO USE
EASY TO IMPLEMENT
EXPERT GUIDANCE

With embedded AI, a drag and drop flow builder, and pre-built templates, our platform provides immediate enhancements to the customer interactions.

Our platform has direct integrations and APIs to fit seamlessly within your existing infrastructure.

Our Managed Solutions team can become an extension of your team to help you gain expertise, accelerate implementation, and see results more quickly.

See how we can tailor our AI offering to fit your needs

AI is more than a gimmick – it’s a landmark tool that will enhance outdated business processes. By choosing IntelePeer.ai, you gain access to our built-in and world-class generative and conversational AI partners, propelling you to the forefront of the ongoing revolution.

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