The Switch action allows you to change the path of the flow based on the evaluation of a specific criterion. Statements are evaluated top to bottom, so the first true statement will initiate the next action.

This is the criterion that you would like to use to determine the path of the flow. Depending on how you’ve built your flow there may be different variables available, like Tonality.

Name the criterion that is determining the flow path.
*This field only appears if the variable “custom” is selected above.

Select how the variable selected above is evaluated. If you would like to direct your flow based on time, choose “between” as the condition.

If current time is between*
Choose the timeframe that determines where the path of the flow should be directed. Please note: the timeframes are set to EST.
*This field only appears if the condition “between” is selected above.