Turn numbers and stats into improved business processes and customer interactions
View real-time metrics to quickly adapt to changes in today’s business needs and generate detailed historical reports to make more informed decisions for tomorrow. Leverage real-time call detail reports, location performance, call flows, and other reports to improve processes, reduce costs, and create a better customer experience.
Information that can be easily bubbled-up or drilled down
Use the dashboard indicators to be alerted to any potential issues, such as location answering ability
Interactive Report Viewer
Quickly find the information you need from your reports with the interactive viewer that lets you zoom in, search, and create bookmarks
Allow all users to generate reports in the format they need. View interactive reports, data points, or clean reports that can be shared with customers
Have access to your dashboards and reports on any device so you can stay up-to-date on the go and make changes on the fly.
Integrate your CRM so you can pull customer-specific information into your reports