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Además de las llamadas telefónicas, los clientes hoy en día quieren comunicarse con las empresas por medio de SMS para negocios. El 81 % de los estadounidenses se comunican habitualmente por mensajes de texto*; por esta razón, sus clientes quieren tener otra forma de interactuar. Los mensajes de texto proporcionan una tasa de apertura del 99 %** y un tiempo de respuesta de 90 segundos en promedio***, lo que permite que su negocio pueda funcionar sin contratiempos. Lea la infografía a continuación para saber cómo aumentar sus ventas y la satisfacción de los clientes con SMS para negocios.

Infographic on how to boost Customer Engagement with SMS for Business

Infographic on how to boost Customer Engagement with SMS for Business

*Pew Research Center
**SinglePoint
***CTIA

Autor: Nils Waack

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