WhatsApp Send

The WhatsApp Send action allows users to send text messages or images through WhatsApp in the Flow. Click here for WhatsApp Onboarding

 

 

 

Inputs

 

Inputs regardless of the type of message

 


Input Name

 

Description

 

 

App ID

 

 

 

 

 

 


Enter your WhatsApp identifier for your business number. 

 

This is not your business WhatsApp phone number but a system identifier for your number in the conversation. When used with a WhatsApp Inbound Message trigger, this ID can be found as one of the available variables. 


 

 

 

App User ID

 

 

 

 

 

 


 

 

The identifier for the WhatsApp user who should be receiving the message.  

 

This is not the WhatsApp user’s phone number but a system identifier for the conversation with the user. When used with a WhatsApp Inbound Message trigger, this id can be found as one of the available variables.


Message Type

 


Select whether you would like to send a text or image.


 

 
 
Inputs Only for Text

 

 


Input Name


Description

 

Message

 


 

 

Enter the message content that you would like to send.


 

Inputs Only for Images  

 

 


Input Name

 

Description

Media URL

 


 

The URL where the image is stored or available. 


Caption

 


 

Field to enter a text caption to be sent with the image (Optional).


Media Type

 

 

 

 


The file format of the image you are sending.

 

Available formats include: gif, jpeg, jpg, png, svg, tif, tiff.


 

 

Exit Ports 

The flow has two possibilities where it will continue after the WhatsApp Send action. This is determined by:

 


Port Name

 

Description

On Success

 


The path the flow will continue through after a successful sent message.


 

On Failure to Send

 


 

The path the flow will continue through if the delivery failed.


 

 

What to know more?  

Check out Sending Replies with WhatsApp