Subscribe to Notifications

Enable customers to subscribe to notifications using Atmosphere® SmartFlows and Engage. Customers can manage which notifications and updates they want to receive related to their account, such as an appointment reminder or a promotion notice, without speaking to an agent. 

Benefits
  • Improved customer experience.  
  • Customers can self-service at any time. 
  • Reduced costs. 
  • Reduced or eliminated agent handling time. 
How it Works
  • Customer is presented with a menu 
  • Customer navigates through to authorize or opt-out of subscriptions to a variety of notifications 
Need some help getting started?  

For more information about Atmosphere® notifications management capabilities check out the links below: