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Countless businesses have turned over to delivery & take-out only since our recent pandemic. Many restaurants are now offering food delivery but are struggling with communication with their customers. Many customers would like to:
Restaurants can use Atmosphere® SMS for order notifications, delivery alerts, payment confirmations and enable a 2-way communication between the restaurant and the customers.
Easily take an order, alert the customer that their food is being prepped, and keep them informed about their delivery progress. Afterwards, collect customer feedback and allow them to sign up for your promotions.
Restaurants save time by creating flows to automate and streamline communications between restaurant dispatch, drivers and consumers via Atmosphere® SMS. Track your order and stay notified of any updates or changes.
By utilizing an Outbound flow, the Restaurant is able to communicate updates and send notifications to the customer:
By utilizing an inbound flow, the restaurant is able to receive customer feedback and contact the customer if needed:
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