How to Send Alerts from Single Widgets

By clicking the Bell Icon near the top of a widget you are able to send email alerts if the data in the widget meets certain parameters. A window should appear to set the parameters. 

  1. Select the measure (calls, minutes, etc.) you wish to be alerted if it reaches greater than (or equal to), less than (or equal to), or equal to a certain number.
  2. Enter the email addresses you wish to be notified if the parameter is met. Enter a single email address, or multiple addresses separated by commas.
  3. Select the frequency you would like to be alerted (hourly, daily, weekly, monthly), along with the time when the email should be received. 
  4. Click Create Alert.