Atmosphere® Insights Quick Start Guide

Atmosphere Insights is currently in Early Preview. As we continue to develop new features & content your experience may change.

 

Atmosphere® Insights lives inside of IntelePeer’s Voice Services Portal.

 

  1. Log into the Voice ServicesPortal,
  2. Access Insights directly from the Home Package or My Applications on the left side on the screen.
  3. Click the Insights Icon near the top of the page.

With your Atmosphere® CPaaS subscription, you are able to view three Dashboards – Voice, Messaging, and SmartFlows. Click the Dashboard you wish to view and start exploring your data!

Exploring Dashboards

To see underlying raw data, click on the widgets. You can to click KPI numbers, a bar of a chart, or sections of a pie graph. You are also able to download this data to various different data formats. To learn more, check out the Downloading Dashboard Data page.

Filtering Dashboards

Filters will apply for the dashboard based on what you choose. For voice and messaging, you can filter based on number and based on date. You can select a date range up to 60 days at a time. Once you’ve entered your filters click ‘Run’ and the dashboard will reload with your desired filters.

For more information take a look at the Understanding My Data or the How Tos sections.