Jump to & Jump From act like an additional trigger on a flow used to connect flows together. Flows can sometimes become very complex, so Jump From and Jump To help users break their large flows into smaller, simpler pieces. Parts of a flow can also sometimes be used in multiple flows. With Jump To and Jump From, those pieces can be created into a single flow and embedded into multiple flows.
Note: Preview mode means we’re still working on these (and taking feedback!) and we might change how they work later on. Let us know what you think!
The Jump To action is used to connect a source flow to a new flow. Drag the ‘Jump To’ action onto the canvas at the point where you want to the source flow to move into the new flow. In the below example, the flow will send a voice caller into the new flow after a 1 is pressed in the Menu Tree.
In this example, the flow logic prior to the Jump To action confirms the caller has requested to speak Spanish. The Jump To then sends the caller to another flow, and captures specific variables for use in that Spanish flow.