General Errors

Token authentication error

Various errors related to authorization. Primer:

  • The token must be provided in the Authorization header including the “Bearer” prefix
    Authorization: Bearer msuw92n10snmdhywqaodwass=/
  • If token has expired, use the Authentication API to get a new one to get a new one

If token is rejected (multiple scenarios) verify that token is being sent in the correct format

Status: 401

{
    "message": "token has expired",
    "code": 401
}
{
    "message": "token rejected",
    "code": 401
}
{
    "message": "no token supplied",
    "code": 401
}
{
    "message": "jwt token not currently supported ",
    "code": 401
}
{
    "message": "jwt token rejected (ERRNO 1)",
    "code": 401
}
{
    "message": "jwt token rejected (ERRNO 2)",
    "code": 401
}
{
    "message": "jwt token rejected (ERRNO 3)",
    "code": 401
}
Unexpected error

Oops! We’re not sure what went wrong. Please let us know and we will review.

Status: 503

{
   "message": "unexpected error",
   "code": 503
}