Inbound SMS

The Inbound SMS action is a trigger action, meaning that you can use this action to begin a flow that will start with an incoming text message. The functionality of this action is text-related only.




Assign a number to this action to designate what number customers will be texting. Once your flow is deployed, click the Assign Number(s) button to select the appropriate number from the Number Assignment pop-up.




A flow with an inbound SMS trigger will have the following variables made available to use thorughout the flow.