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Software Engineer

Software Engineer– Denver, CO

As an integral member of our Denver-based Development Team, the Software Engineer is responsible for developing, maintaining, and supporting OSS and BSS systems, including: 1) documenting findings, particularly new defects in products, 2) developing knowledgebase articles, 3) developing code, scripts, and extracts, and 4) contributing to design documents and reviews.

 

REPORTS TO: Director, Customer Lifecycle Development

Position Responsibilities

  • Document findings, including new defects in products; work with Production Support Team to create knowledgebase articles
  • Develop code, scripts, extracts, and other artifacts required to solve complex technical issues
  • Contribute to design documents and participate in design reviews
  • Be proactive and inquisitive in finding solutions
  • Work closely with Operations to identify and solve software issues
  • Work closely with Operations, Finance, and other teams on troubleshooting efforts
  • Determine severity and impact of issues on the business and communicate status to Management
  • Work both independently and with a group of highly skilled developers
  • Be flexible with work hours and schedule; provide on-demand support as needed
  • Other duties as assigned

Education

  • Bachelor’s Degree in Engineering, Computer Science, Mathematics or related field; equivalent work experience may be considered

Expertise & Experience

  • Python experience, shell scripting, SQL
  • PHP, Javascript, AJAX
  • Working knowledge of REST principles, and scripting languages
  • Network and Linux troubleshooting skills
  • NodeJS, NoSQLDB knowledge a plus
  • Successfully communicate technical issues clearly to individuals with varying levels of technical knowledge and understanding

Competencies

  • Strong problem-solving skills
  • Strong organizational, prioritization, and documentation skills
  • Excellent verbal and written English communication skills, including the ability to communicate clearly with non-technical individuals, including customers
  • Exceptional attention to detail
  • Continuous improvement attitude
  • Quality-, customer service-, and continuous improvement-driven to consistently delight internal and external customers
  • Team player who is willing to go above and beyond to help others
  • Self-motivated, proactive, and resourceful
  • Positive, professional attitude and ability to establish and maintain effective working relationships in cross-functional and team environment
  • Reacts quickly and adapts to changes in priorities, circumstances, and direction
  • Effectively multi-tasks and manages multiple projects concurrently in a time-sensitive work environment
To apply please Email recruiter@intelepeer.com