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Senior QA Engineer

Plantation FL or Denver, CO

The Senior QA Engineer is responsible for creating and executing the test plans, test procedures, and test cases used to certify new products and services. Test areas include: feature/function, system, performance, and regression. The Senior QA Engineer works closely with the Director of QA, Software Development Staff and Product/Project Management to help lead and participate in every phase of the Software Development Lifecycle.

Position Responsibilities

  • Test planning, execution, tracking, and reporting
  • QA best practices analysis and Automation Tool execution
  • Lead QA initiatives for new Product and Projects




    • Bachelor’s degree in related field or relevant work experience

    Expertise & Experience

    • Prior experience with Telecommunications
    • Five or more years’ experience in a Senior QA role testing Contact Center products
    • Creating and executing test plans, test procedures, and test cases
    • Working with UNIX/Linux operating environments
    • Writing SQL queries to perform database verification
    • Ability to track and report test results and progress against plan
    • Strong systems troubleshooting skills
    • Strong analytical, organizational and conceptual skills
    • Affinity for action and ability to get things done
    • Prior experience with Telecommunications
    • Ability to successfully work independently and as a member of a team
    • Ability to learn new technologies quickly
    • Leading QA teams on new and existing Products/Projects
    • Ability to adjust to changing priorities
    • Excellent time management and prioritization skills
    • Experience using Selenium based Automation Tools
    • Working knowledge of soft switch architectures
    • Working knowledge of the SIP protocol with the ability to analyze SIP message flows
    • Working with scripting languages
    • Working on a variety of complex technical assignments
    • Solving mission critical technical problems in a startup-paced business environment
    • Polished oral and written communications skills with the ability to communicate effectively with peers, management, customers, and vendors regardless of their background, experience, and ability to comprehend complex technical content
    • Very highly motivated with a strong sense of personal accountability

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