Senior Product Manager

Senior Product Manager – Denver, CO

IntelePeer seeking a Senior Product Manager who loves to learn and wants to create big things. You will be working with our customer-facing teams to understand customer needs, and you will be working closely with development and engineering teams to create and deliver a product roadmap that addresses those needs.

This product manager will be responsible for the Atmosphere Portal, the customer-facing home for signup, access and management of our CPaaS platform services. Their efforts will be aimed at creating a positive and productive signup and management experience for new and existing customers, with the ultimate objective of growing acquisition, activation, adoption, and retention of our CPaaS platform.

As a key member of our product management team, the Product Manager brings an analytical mind, desire to learn, and hands-on success in delivering technical products while working collaboratively across the organization. The Senior Product Manager is responsible for all product life cycle activities related to developing and launching new products and features to the market.

REPORTS TO: Director, Product Management

Position Responsibilities

Facilitate user research, requirements collection, product definition, and design
Work with Product Marketing to conduct competitive, market, and customer research in support of product requirements, pricing, and positioning
Empathize with the user and advocate for usability and utility
Build, maintain, and communicate the product roadmap
Collaborate with Marketing and Sales on positioning, pricing, target customers, and training
Collaborate with Development, Engineering, Operations, and Legal to ensure that all products and services are delivered to IntelePeer’s standards for quality, usability, and privacy
Work with Product Marketing and Customer Success to optimize the customer onboarding flow and to drive product adoption
Monitor key product metrics; identify, recommend, and implement strategies to improve market position
Other duties as assigned

Education

Bachelor’s degree

Experience & Expertise

5+ years’ experience using agile principles to manage products in the software or communications industry
Experience utilizing product and user analytics tools
Proficient in Product Management and/or Project Management tools
Proficient in Microsoft Word, Excel, PowerPoint, Outlook

Desirable Experience

Prior experience in a growth product management role

Competencies

Excellent verbal and written communication skills
Positive, professional attitude
Strong initiative, self-motivated, proactive, and resourceful
Strong organizational and prioritization skills
Team player who is willing to go above and beyond to help others
Willing and able to accommodate infrequent travel

LOCATION: Denver, CO, Ft. Lauderdale, FL, or Remote

FLSA STATUS: Non-Exempt

EEO CATEGORY: Professionals

WORK ENVIRONMENT: Office-based with extensive periods of sitting

To apply please Email recruiter@intelepeer.com