Sales Director, Key Accounts

Sales Director, Key Accounts

Remote or Denver, CO

As a key member of our Customer Experience Team, the Sales Director, Key Accounts is responsible for selling into a select group of high-value accounts and growing the overall recurring revenue in that account base.

Position Responsibilities

  • Know IntelePeer’s product set and the competitive marketplace.
  • Establish strong relationships and understanding of the accounts assigned and proactively reach out to drive more business.
  • Development of sales pipeline within key accounts.
  • Forecast the size and timing of customer opportunities.
  • Create a key account strategy for each account to coordinate internal efforts.
  • Develop rapport with key contacts in assigned customer account base.
  • Advocate customer needs and concerns. Escalate when needed.
  • Visit customers on-site or at tradeshows on a regular basis.
  • Coordinate customer meetings both on-site and via conference call.
  • Provide presentations to customers with the support of subject matter experts.
  • Quote, negotiate contracts, and close deals.
  • Report weekly on sales pipeline progress.
  • Accurately forecast sales & revenue expectations for customer’s growth.
  • Provide quarterly business reviews to senior leadership team.
  • Evaluate monthly progress against a sales quota.
  • Meet or exceed assigned sales quota.
  • Maintain contacts, opportunities, and key info in CRM system.
  • Other duties as assigned.
 

    Requirements

    Education:

    • Bachelor’s degree in related field highly preferred

    Expertise & Experience

    • 10+ years of sales experience, with focus on upselling and cross-selling services.
    • Experience with C-level and senior level contacts within enterprise companies.
    • Strong experience preferred in the telecommunications industry with knowledge of Communications Platform as a Service (CPaaS), Unified Communications, Contact Centers, Voice Services, and Messaging.
    • Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
    • Proficient in customer relationship management (CRM) software. Salesforce preferred.
    • Superior verbal and written communication skills.
    • Willing and able to accommodate travel when needed.
    • Astute interpersonal relationship management.
    • Demonstrated ability to interact daily with customers at all organizational levels.
    • Strong work ethic and self-motivated team player.
    • Positive, professional attitude.
    • Quality- and customer-service driven to consistently delight customers.
    • Strong initiative, self-motivated, proactive, and resourceful.
    • Team player who is willing to go above and beyond to help others.
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