Consumers today want the ability to communicate with companies through SMS along with phone calls. With 81% of Americans texting regularly*, your customers want another way to engage. And to help your business run smoothly, texts have a 99% open rate** and the average response time for the reader to respond is 90 seconds***. Read the infographic below to learn more about how to boost customer satisfaction and your sales with SMS for business.
*Pew Research Center
By: Nils Waack