News & Blog

Swipe Right on Short Codes

With Valentine’s day quickly approaching you may be looking for the perfect match for business communication? Maybe you need a sweet new way to connect with your customers? Well I have a product for you to meet. IntelePeer is thrilled to announce the newest member of our Atmosphere® Messaging family: Short Codes. If you haven’t…
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Don’t Pass on CPaaS

What is CPaaS? CPaaS, or Communications Platform as a Service, is a cloud-based platform that allows your company to embed communications into applications and create customized flows to enhance the customer and employee experience. Think SMS, voice, and video capabilities embedded into your customer-facing applications. Think integrated internal processes. Think unicorns jumping over rainbows. Think…
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IntelePeer Launches Atmosphere® Insights to Provide Enterprises with Complete Visibility into Customer Interactions

Companies can leverage real-time visibility and historical reporting with artificial intelligence to improve the customer experience, drive revenue, and reduce costs. San Mateo, CA – January 23, 2019 – IntelePeer, a leading Communications Platform as a Service (CPaaS) provider for enterprises, announced today the availability of Atmosphere® Insights, an advanced AI-enabled analytics platform. Atmosphere® Insights…
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Time to Let Your Finance Team Shine!

In 2017, about 64% of consumers made a bill payment from their mobile phone and the use of mobile payments is expected to grow 51% through the year 2021.  With the rise of banking and finance technology in recent years, customers expect easy ways to pay their bills. Enterprise finance teams are expected to follow…
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Customer Portal Update – Activate Your Numbers for Atmosphere® CPaaS In a Snap!

As a valued IntelePeer customer, we want to make sure you are getting the most out of your services and have full control over your business communications. This means enabling you to easily manage your numbers for voice, SMS, and application use in our Customer Portal. Starting January 5, you will see an update to…
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How CPaaS helps retail companies take engagement to next level

Retail providers know that consistent, quality engagement is crucial to maintaining happy and loyal customers. It can be difficult to manage all your communication programs such as discounts, loyalty programs, product information, and more while determining the best way to ensure your customers engaged with your content. With Communications Platform as a Service (CPaaS), you…
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Product Reveal Time…..It’s not a boy or a girl but it was born in the cloud!

Cue the balloon drop! We are delighted to share with our customers and partners, the addition of two new products to the Atmosphere® family: Atmosphere® SmartFlows, a visual workflow builder, and Atmosphere® Engage, a communications management application. These products are destined to enable enterprises to implement communications solutions that enhance the customer experience and streamline…
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IntelePeer Launches CPaaS Applications Truly Designed for Enterprises

Enterprises now can ensure consistent customer experiences and create integrated communications-enabled workflows through APIs and ready-to-use applications. San Mateo, CA – December 11, 2018 – IntelePeer, a leading Communications Platform as a Service (CPaaS) provider, announced today the global launch of two new products: Atmosphere® SmartFlows, a visual workflow builder, and Atmosphere® Engage, a communications…
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Amplify Your Marketing Efforts with CPaaS

In a previous post, we covered how different departments in your company can use CPaaS. We thought it might be helpful to focus on each department to demonstrate further how CPaaS can be used by each team to streamline their day to day operations, contributing to overall improvements across the business. Let’s start with your…
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How CPaaS Helps Cultivate Patient Relationships

As a healthcare provider, you know that creating relationships with patients is an essential foundation to maintaining wellness. Between appointment scheduling, prescription refills, communicating health risks with patients, and more, managing patient communications and keeping them engaged can be a challenge. A strong communications strategy can take the complexity out of it, so you can…
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