News & Blog

IntelePeer Advances Microsoft Skype for Business Deployments with Key Atmosphere® and CoreCloud® SIP Features

ORLANDO, FL – March 7, 2016 – IntelePeer, the Cloud Communications Company, today announced that it has enhanced Microsoft Skype for Business deployments with organization-level call control features and additional PSTN access options. Certified for Skype for Business, IntelePeer’s CoreCloud® SIP service enables partners the ability to deliver cloud, hybrid and on-premise Skype for Business implementations with…
Read more

Jeremy Jones, Vice President of Channel Sales at IntelePeer, Recognized as 2016 CRN® Channel Chief

SAN MATEO, Calif.-February 22, 2016 -IntelePeer, the Cloud Communications Company, announced today that CRN®, a brand of The Channel Company, has named Jeremy Jones, Vice President of Channel Sales, to its prestigious list of 2016 Channel Chiefs. The executives on this annual list represent top leaders in the IT channel who excel at driving growth…
Read more

Understanding the core benefits of SIP trunking

January 22nd, 2016 As an analyst, it is extremely easy to fall into the trap of always looking forward. New features, roadmap items and the next version of a product or service is all that most of our clients want to talk about. What often gets overlooked, however, are the fundamental benefits that a service…
Read more

Matt Edic Promoted to Chief Experience Officer at IntelePeer

Initiative to Deliver Seamless Customer Experience Underway SAN MATEO, CA –Jan. 12, 2016 IntelePeer, the Cloud Communications Company, announced today that Matt Edic has been named the Chief eXperience Officer (CXO). Effective immediately, Edic will lead all customer-facing support teams and customer experience initiatives. Since joining IntelePeer in 2008, Edic has held leadership roles in…
Read more

IntelePeer Partners with Global Capacity to Deliver CoreCloud™ SIP Trunking Service

Interconnection to One Marketplace™ Provides the Reliability, Speed to Market and Extended Reach for IntelePeer’s CoreCloud™ SIP Trunking Service CHICAGO, IL- Nov 16, 2015 – Global Capacity, the leading connectivity as a service company, today announces that it has been selected by IntelePeer, a leading provider of on-demand, cloud-based communications, to help extend the capacity and reach…
Read more

IntelePeer Introduces Analytics Feature on CloudCentralTM Portal

IntelePeer continues to innovate, delivering customer control and expanded features for cloud communication services. SAN MATEO, CA – October 15, 2015 – IntelePeer, a leading business cloud communications provider, today announced the release of their new Analytics application within the CloudCentralTM customer portal. Now IntelePeer customers and partners can self-access Analytics to provide a deeper view…
Read more

Cloud Contact Center Week in Review: Aspect, IntelePeer, Advantone and More

It’s been a big week for cloud contact centers. We’ve examined the major trends of this week, including some theorizing about the future, a merger announced at ITEXPO, and some big moves from Aspect Software. This week we spent some time projecting into the future of cloud contact centers. Contributor Tracey Schelmetic speculated about the coming technological and…
Read more

IntelePeer and Advantone Combine, Bring Cloud Innovation to the Contact Center

ITEXPO 2015 held in Anaheim, California was full of impact and innovation, as well as previews into the future of cloud-based communications technology. During the event, which was held from October 5-8, industry leaders were able to share exciting news such as new product launches and mergers and acquisitions. Most notably IntelePeer, the industry renowned cloud-based…
Read more

IntelePeer Acquires Advantone

IntelePeer Holdings has acquired Advantone, which will operate alongside IntelePeer Holdings’ other subsidiary, IntelePeer Cloud Communications. The company will integrate IntelePeer’s cloud communication services with Advantone’s cloud contact center suite. “We are excited to bring Advantone’s cloud contact center solutions to our customers,” said Frank Fawzi, president and CEO of IntelePeer. “By integrating with Advantone, we…
Read more

IntelePeer Completes Acquisition of Advantone

Two cloud communications companies bring the power and simplicity of a complete contact center management and communications solution. SAN MATEO, CA – On September 30, 2015, IntelePeer Holdings Inc. acquired Advantone, Inc. which will operate alongside IntelePeer Holdings’ other subsidiary, IntelePeer Cloud Communications, LLC. By integrating IntelePeer’s cloud communication services with Advantone’s cloud contact center…
Read more