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Are you looking for expert insights on industry technology trends? Or guidance on technology that can help solve your current and future business challenges? Well you’re in luck! IntelePeer hosted a webinar with guest speaker, IDC analyst Courtney Munroe, Vice President of Worldwide Telecommunications Research, and our CMO, Robert Galop. The result was an engaging conversation exploring current and future trends related to business operations, CX initiatives, and the acceleration of digital transformation and technology platform adoption.
We don’t want to give any spoiler alerts but here is a sneak peek!
“Enterprises are looking at all new technology, like conversational AI, new ways to leverage data through machine learning or analytics and wondering how can I start to take advantage of this when I don’t have a team in place,” Robert Galop, CMO at IntelePeer, says in his opening part of this webinar before moving into case studies showcasing how CPaaS can improve your CX and bring in new revenue.
If you are interested in learning more, grab some popcorn (or your favorite snack) and watch the whole 45-minute webinar.
Want to see how your Cx strategy stacks up? Take the quiz here.
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