IntelePeer’s extensible communications platform enables enterprises to integrate communications into workflows and applications for streamlined processes and a better customer experience
San Mateo, CA – October 3, 2018 – IntelePeer, a leading business communications platform provider, announced its spotlight in Frost & Sullivan’s 2018 Communications Platform as a Service Buyer’s Guide. IntelePeer’s Atmosphere® Communications Platform delivers voice, messaging, APIs, automation tools, visual scripting capabilities, and analytics backed by the company’s enterprise-grade network.
According to Frost & Sullivan, Communications Platform as a Service (CPaaS) is disrupting the enterprise communications space as businesses look for more flexibility from service providers and solutions that enrich their applications and help integrate communications more tightly into their workflows. The Buyer’s Guide highlights IntelePeer’s capability to deliver highly scalable voice and messaging services, automation and integration, multiple pricing and connectivity options, and reliable service and support.
“With its history as a trusted provider and focus on delivering solutions built for the enterprise user, IntelePeer stands out in a market among other providers primarily engaging with and selling to developers,” said Michael Brandenburg, Industry Analyst at Frost & Sullivan. “IntelePeer brings innovation and agility to partner with executive decision makers on solving business challenges with its communications platform.”
The report also includes details on IntelePeer’s extensible platform that allows partners and customers to consume product offerings in multiple ways with the flexibility to mix and match services to fit their needs. Customers may choose between unlimited plans or pay-per-use APIs to build and host their own applications, while provisioning and managing voice and messaging alongside other established systems and applications. IntelePeer is one of few providers in the communications market today offering pre-built integrations, ready-to-use applications, analytics and APIs to integration partners and enterprise customers.
“The Atmosphere® Communications Platform empowers enterprises to put communications at the center of the customer experience and business workflows,” said Robert Galop, SVP Product & Marketing at IntelePeer. “No matter the business needs, network connectivity, existing applications and processes, or internal resources, any company can use our services to streamline processes and build the best experience for their customers and internal users.”
To access the report for more on Frost & Sullivan’s analysis of the CPaaS market and IntelePeer’s offerings, click here.