You may have heard of Communications Platform as a Service (CPaaS) and that it allows you to embed communications into applications. Using CPaaS can allow you to have features such as click to call or send appointment reminders, but it can do so much more for your business.
Want to increase customer engagement? CPaaS can do that. How about providing consistent customer experiences? CPaaS can, of course. Want to automate processes, saving time for both your employees and customers? Yep, you guessed it! Whether it’s Marketing, Finance, Customer Service, HR, or IT, CPaaS can be used across the business to help your teams achieve all that and more.
Check out this handy-dandy infographic below to learn more – Download.