As a valued IntelePeer customer, we want to make sure you are getting the most out of your services and have full control over your business communications. This means enabling you to easily manage your numbers for voice, SMS, and application use in our Customer Portal. Starting January 5, you will see an update to…
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Cue the balloon drop! We are delighted to share with our customers and partners, the addition of two new products to the Atmosphere® family: Atmosphere® SmartFlows, a visual workflow builder, and Atmosphere® Engage, a communications management application. These products are destined to enable enterprises to implement communications solutions that enhance the customer experience and streamline…
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Partners and customers will benefit from cloud-based phone service, fast deployment, simplified management, and access to Atmosphere® automation and integration capabilities San Mateo, CA – February 27, 2018 – IntelePeer, a leading provider of cloud-based business communications, announced today its Atmosphere® Voice Services have been certified with Cisco’s Business Edition 4000. IntelePeer and Cisco have partnered to make…
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San Mateo, CA – February 13, 2018 – IntelePeer, the cloud communications company, announced today that CRN®, a brand of The Channel Company, has named Jeremy Jones, Senior Vice President of Channel Sales, to its prestigious list of 2018 Channel Chiefs. The executives on this annual list represent top leaders in the IT channel who excel at driving…
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As the first PSTN provider for Cisco Spark, we’ve enabled secure, reliable, and high-quality calling for a business phone system you can take anywhere. Along the way, we’ve helped other carriers do the same outside of the United States. If you have locations or customers in Canada that you want to implement Cisco Spark for,…
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By: Sara Steele We know that communications services you get from traditional providers probably feel like they are all the same. Inflexible solutions, impersonal support, and lack of urgency are common complaints we hear all the time. But it doesn’t have to be that way. We believe in breaking the status quo by delighting…
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By: Alison Haynes An IVR is the “front door” to an organization’s contact center that can be used to enhance their experience, boosting customer satisfaction and loyalty. How many times have you been frustrated when calling customer care and not getting where you want to go, or who you want to talk to? Having an…
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By: Lindsey Kocel We believe that companies should have control over their business communications which is why we provide our customers with a self-service portal account. We want to help our customers spend less time managing their services and more time on operational needs, which is why we are continuously trying to improve the user…
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IT outages are inevitable. Whether it is from a natural disaster, network outage, or something else, it’s not a question of if; it’s a question of when. Having a solid Business Continuity/Disaster Recovery strategy allows you minimize downtime, saving money and resources in the process. It can be difficult to know where to start when…
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Are you attending Enterprise Connect, March 27-29 in Orlando? We are! If you haven’t made up your mind yet, here are three reasons why you should attend: 1. Gain industry insights For over 26 years Enterprise Connect has brought top subject matter experts, enterprise decision-makers, and service providers to one location. At Enterprise Connect you can gain…
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