Author: Lindsey Kocel

Robert Galop Promoted to Chief Marketing Officer for IntelePeer

San Mateo, CA – February 14, 2019 – IntelePeer, the leading Communications Platform as a Service (CPaaS) provider for enterprises, has promoted Robert Galop to the position of Chief Marketing Officer. He reports directly to IntelePeer CEO, Frank Fawzi, and is responsible for global marketing and product management. “Robert brings to IntelePeer deep experience in…
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Jeremy Jones, Senior Vice President Channel Sales and Sean Kane, Vice President Channel Sales of IntelePeer, Recognized as 2019 CRN® Channel Chiefs

San Mateo, CA, February 11, 2019 –IntelePeer, a leading Communications Platform as a Service (CPaaS) provider for enterprises, announced today that CRN®, a brand of The Channel Company, has named Jeremy Jones, Senior Vice President Channel Sales and fourth time winner, and Sean Kane, Vice President Channel Sales, to its prestigious list of 2019 Channel…
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IntelePeer Launches Atmosphere® Insights to Provide Enterprises with Complete Visibility into Customer Interactions

Companies can leverage real-time visibility and historical reporting with artificial intelligence to improve the customer experience, drive revenue, and reduce costs. San Mateo, CA – January 23, 2019 – IntelePeer, a leading Communications Platform as a Service (CPaaS) provider for enterprises, announced today the availability of Atmosphere® Insights, an advanced AI-enabled analytics platform. Atmosphere® Insights…
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IntelePeer Launches CPaaS Applications Truly Designed for Enterprises

Enterprises now can ensure consistent customer experiences and create integrated communications-enabled workflows through APIs and ready-to-use applications. San Mateo, CA – December 11, 2018 – IntelePeer, a leading Communications Platform as a Service (CPaaS) provider, announced today the global launch of two new products: Atmosphere® SmartFlows, a visual workflow builder, and Atmosphere® Engage, a communications…
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CPaaS for the Enterprise: It’s About More Than APIs

If you’ve been following industry news lately, there are a lot of headlines and coverage around CPaaS. With developer focused APIs and third-party integrations, CPaaS is the next wave of innovation in communications and anyone from pure play providers to UCaaS companies are getting in on the action. Having the capability to embed communications into…
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Frost & Sullivan Highlights IntelePeer as a Trusted Provider in the 2018 CPaaS Buyer’s Guide

 IntelePeer’s extensible communications platform enables enterprises to integrate communications into workflows and applications for streamlined processes and a better customer experience  San Mateo, CA – October 3, 2018  – IntelePeer, a leading business communications platform provider, announced its spotlight in Frost & Sullivan’s 2018 Communications Platform as a Service Buyer’s Guide. IntelePeer’s Atmosphere® Communications Platform…
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IntelePeer Appoints Chief Global Strategy Officer to Lead International Expansion Efforts

San Mateo, CA – August 30, 2018 – IntelePeer, a leading business communications platform provider, announced today that Luis Mago, a global strategist and direct private equity investment expert, has joined the company as its Chief Global Strategy Officer. Mago, who was previously serving in an advisory role for IntelePeer, is part of the company’s…
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Customer Use Cases Part 2: How a fast-casual restaurant company leveraged IntelePeer’s communications platform to increase customer satisfaction and sales

Recently, a customer and a partner came to our team sharing some of the challenges the company was facing. With 20,000+ locations, the Corporate Office was struggling with maintaining consistency and customer experience across all locations. With each franchise, it would be up to them to provide the technology and tools to help the stores…
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IntelePeer Grows CPaaS Offering, Expands Service Availability Internationally

International partners and customers can embed voice and messaging into business applications, creating a better customer experience and automated business processes San Mateo, CA – June 27, 2018 – IntelePeer, a leading provider of cloud-based multi-channel business communications, announced today it has expanded its service footprint beyond North America. The company will now offer its…
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Cisco Live 2018 Recap: A Rookie’s Perspective

Last week I had the pleasure of attending Cisco Live in Orlando with our fantastic IntelePeer team. For us, it gives us the opportunity to meet with our Cisco partners and customers and network with thought leaders we met in sessions and at our booth. For me, as a “Cisco Live rookie”, I was excited…
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