We’re committed to our mission to create easy-to-use but powerful communication tools, which is why we’re introducing some awesome new feature updates to Atmosphere® SmartFlows and Atmosphere® Engage. If you are an AI geek like us, get excited because we just released beta versions of three new actions within Atmosphere® SmartFlows. These actions, integrated with…
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It’s hard to make someone fall in love with you – especially if you’ve never met them. Getting your customers to feel smitten with your brand’s service and communications strategy can be harder than eating only one piece of chocolate from the box. Well, at least it used to be. Campaigns sent at the right…
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In 2017, about 64% of consumers made a bill payment from their mobile phone and the use of mobile payments is expected to grow 51% through the year 2021. With the rise of banking and finance technology in recent years, customers expect easy ways to pay their bills. Enterprise finance teams are expected to follow…
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In a previous post, we covered how different departments in your company can use CPaaS. We thought it might be helpful to focus on each department to demonstrate further how CPaaS can be used by each team to streamline their day to day operations, contributing to overall improvements across the business. Let’s start with your…
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Analysts predict the Communications Platform as a Service (CPaaS) industry market to grow to an $8.1 billion business by 2019 – a 1,925% increase from 2015. With the ease of deployment, flexibility, and cost-savings, it’s clear why so many companies are looking at CPaaS to fill the gaps in business communications. CPaaS allows your company…
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The nature of how we communicate with one another, and how companies communicate with their employees and customers, is rapidly changing. Many companies have already introduced UCaaS (Unified Communications as a Service) to improve collaboration across teams. In fact, the unified communications space is expected to grow from $14 billion in 2015 to $49 billion…
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Use SMS to engage with your customers The embrace of SMS for business has changed the game for the hospitality industry. Ensuring your customers have a positive and enjoyable experience is no longer limited to time spent while at your venue. Whether a hotel, restaurant, spa, or other service-oriented company, SMS gives you the opportunity…
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