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To IntelePeer’s Valued Partners & Customers:

 

Our world has rapidly changed over the past few weeks and keeps changing – day by day and minute by minute.  In this time of uncertainty, I wanted to reach out to you and let you know that IntelePeer is even more committed to our partners and customers during this difficult time.

 

On behalf of the IntelePeer team, I would first like to extend our sympathy for those impacted directly and indirectly by the virus, along with our wishes for a full recovery.  I would also like to express our gratitude to the healthcare workers and others on the frontlines who are working to provide care and access to basic necessities.

 

We recognize that like other companies out there, you are in the midst of trying to navigate this unprecedented situation.  We are here for you.  At IntelePeer, we call ourselves a family, and we consider our partners and customers part of our family.  That means we are here to help you in any way that we can.

 

As the situation has evolved, we have proactively adapted our business operations to prioritize the health and well-being of our employees, while ensuring service continuity for our customers.  We began putting contingency plans in place a few weeks ago, and the transition to a fully remote workforce was seamless.  Our team continues to deliver the highest level of service and is operating business as usual.  Our network and platform were built to provide stability, flexibility, and on-the-fly customization, to help you adapt your communications to the changing business climate.

 

We know you have a lot on your plate and are juggling many priorities in order to maintain your own business. We ask that you please lean on us.  We are here to help you set up and change service, forward numbers, build automated smart workflows and self-service options, or anything else you may need to ensure uninterrupted communications with your employees and customers.

 

We are all in this together and we will get through this as a community.  Please reach out for anything and stay connected with us through email, phone calls, SMS, or our LinkedIn page.

 

Stay safe and healthy.

Sincerely,

Frank Fawzi

President & CEO, IntelePeer