Month: January 2019

Don’t Pass on CPaaS

What is CPaaS? CPaaS, or Communications Platform as a Service, is a cloud-based platform that allows your company to embed communications into applications and create customized flows to enhance the customer and employee experience. Think SMS, voice, and video capabilities embedded into your customer-facing applications. Think integrated internal processes. Think unicorns jumping over rainbows. Think…
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IntelePeer Launches Atmosphere® Insights to Provide Enterprises with Complete Visibility into Customer Interactions

Companies can leverage real-time visibility and historical reporting with artificial intelligence to improve the customer experience, drive revenue, and reduce costs. San Mateo, CA – January 23, 2019 – IntelePeer, a leading Communications Platform as a Service (CPaaS) provider for enterprises, announced today the availability of Atmosphere® Insights, an advanced AI-enabled analytics platform. Atmosphere® Insights…
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Time to Let Your Finance Team Shine!

In 2017, about 64% of consumers made a bill payment from their mobile phone and the use of mobile payments is expected to grow 51% through the year 2021.  With the rise of banking and finance technology in recent years, customers expect easy ways to pay their bills. Enterprise finance teams are expected to follow…
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Customer Portal Update – Activate Your Numbers for Atmosphere® CPaaS In a Snap!

As a valued IntelePeer customer, we want to make sure you are getting the most out of your services and have full control over your business communications. This means enabling you to easily manage your numbers for voice, SMS, and application use in our Customer Portal. Starting January 5, you will see an update to…
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