Month: September 2016

Looking Up to Today’s Clouds: New Contact Center Strategy

On last week’s webinar with Sheila McGee-Smith on “Time to Revisit Your Contact Center Decision”, she discussed how much cloud contact centers have evolved over the past 4 years. In 2011, there were approximately 400K contact center seats in the cloud. Every year since then we’ve seen a steady 20% increase and expect to exceed two…
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IntelePeer Achieves Mitel SIP Trunking Certification and Joins Mitel Solutions Alliance

IntelePeer continues to demonstrate Session Initiating Protocol (SIP) leadership, racking up certifications on 17 Unified Communications platforms Denver, CO – September 20, 2016 – IntelePeer, a leading provider of on-demand, cloud-based unified communications (UC), today announced that it has earned Mitel’s certification for its SIP Trunking solutions. As a certified SIP provider, IntelePeer has joined the Mitel…
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