Month: September 2016

Looking Up to Today’s Clouds: New Contact Center Strategy

September 29, 2016

On last week’s webinar with Sheila McGee-Smith on “Time to Revisit Your Contact Center Decision”, she discussed how much cloud contact centers have evolved over the past 4 years. In 2011, there were approximately 400K contact center seats in the cloud. Every year since then we’ve seen a steady 20% increase and expect to exceed two…
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IntelePeer Achieves Mitel SIP Trunking Certification and Joins Mitel Solutions Alliance

September 20, 2016

IntelePeer continues to demonstrate Session Initiating Protocol (SIP) leadership, racking up certifications on 17 Unified Communications platforms Denver, CO – September 20, 2016 – IntelePeer, a leading provider of on-demand, cloud-based unified communications (UC), today announced that it has earned Mitel’s certification for its SIP Trunking solutions. As a certified SIP provider, IntelePeer has joined the Mitel…
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