Month: April 2016

HIPAA Violation Case: No Peaking!

I think it’s a safe bet to say there are approximately 6 people on this planet who do not find George Clooney attractive. I happen to be one of them (my apologies, George . . . as I have no doubt you’re reading this!) Although I’ve never daydreamed about him, I can relate to emotions affiliated with…
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Health Information Security and Privacy

The second-grade class stands in line at the chalkboard fidgeting, pushing and giggling. The school nurse puts on latex gloves, picks up an extra-large magnifying glass and starts examining each scalp for head lice. Going down the line, one by one, she begins to take extra time with one of the children. She looks closer…
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IntelePeer’s Secure & Flexible Voice Services Power BBH Solutions, TMC’s 2016 Unified Communications Product of the Year Award

At IntelePeer, we are thoroughly invested in the success of our partners. Through our award-winning Cloud Advantage Partner Program, IntelePeer’s channel partners join us in transforming the way businesses communicate and drive new revenue for their business. We are excited to share this story of one of the unique ways we help our partners deliver innovative…
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Contact Center Architecture and Efficiency

Lying About Efficiency – A Bad Idea! One of the most famous scenes from the sitcom I Love Lucy occurs in a candy factory. Lucy and Ethel must wrap individual chocolates sent to them on a conveyor belt. If a candy travels beyond their reach they’ll be fired. At first the chocolates flow at a slow…
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