Month: March 2016

Reasons for Cloud Based Technology in Healthcare

The tiny doctor’s office is a converted townhouse. Manilla files are chock full of hole punched pages and color coded stickers. When you call, a kindly secretary answers the phone. You’d like to change an appointment but can’t remember when it is. The problem is, she can’t remember either. Then you hear it . .…
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When Choosing a UCaaS Provider, Think About Goals

Productivity, Self-Control, and Rich Cost Savings – Your Goals are Our Goals While at Enterprise Connect, I overheard customers, analysts, and vendors speaking about the tough spot IT leaders find themselves in. Tasked with supporting growth, stability and profitability, they must remain responsive to demands for new tools and technologies while keeping costs in check.…
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Healthcare Contact Center: Why Cloud?

March 11th, 2016 A Smart Strategy Healthcare is Using to Improve the Patient Experience Patients continuously report low satisfaction with experiences regarding the entire healthcare industry. In part, this is because interactions in the consumer experience lifecycle are often disjointed and inconsistent, muddying opinions of the entire industry. In a service-based industry like healthcare-one that…
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IntelePeer Provides Near-Real Time Provisioning for Cisco Spark Call via its new API

ORLANDO, FL – March 8, 2016 – IntelePeer, the Cloud Communications Company, today announced that it is delivering Cisco resellers the ability to offer near real-time provisioning of voice, contracting and billing for Cisco Spark’s call capabilities.  As a certified Cisco Preferred Media Partner (PMP), IntelePeer has developed a new communications Application Programming Interface (API) that…
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IntelePeer Advances Microsoft Skype for Business Deployments with Key Atmosphere® and CoreCloud® SIP Features

ORLANDO, FL – March 7, 2016 – IntelePeer, the Cloud Communications Company, today announced that it has enhanced Microsoft Skype for Business deployments with organization-level call control features and additional PSTN access options. Certified for Skype for Business, IntelePeer’s CoreCloud® SIP service enables partners the ability to deliver cloud, hybrid and on-premise Skype for Business implementations with…
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