In 2017, about 64% of consumers made a bill payment from their mobile phone and the use of mobile payments is expected to grow 51% through the year 2021. With the rise of banking and finance technology in recent years, customers expect easy ways to pay their bills. Enterprise finance teams are expected to follow…
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As a valued IntelePeer customer, we want to make sure you are getting the most out of your services and have full control over your business communications. This means enabling you to easily manage your numbers for voice, SMS, and application use in our Customer Portal. Starting January 5, you will see an update to…
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Retail providers know that consistent, quality engagement is crucial to maintaining happy and loyal customers. It can be difficult to manage all your communication programs such as discounts, loyalty programs, product information, and more while determining the best way to ensure your customers engaged with your content. With Communications Platform as a Service (CPaaS), you…
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Cue the balloon drop! We are delighted to share with our customers and partners, the addition of two new products to the Atmosphere® family: Atmosphere® SmartFlows, a visual workflow builder, and Atmosphere® Engage, a communications management application. These products are destined to enable enterprises to implement communications solutions that enhance the customer experience and streamline…
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Enterprises now can ensure consistent customer experiences and create integrated communications-enabled workflows through APIs and ready-to-use applications. San Mateo, CA – December 11, 2018 – IntelePeer, a leading Communications Platform as a Service (CPaaS) provider, announced today the global launch of two new products: Atmosphere® SmartFlows, a visual workflow builder, and Atmosphere® Engage, a communications…
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In a previous post, we covered how different departments in your company can use CPaaS. We thought it might be helpful to focus on each department to demonstrate further how CPaaS can be used by each team to streamline their day to day operations, contributing to overall improvements across the business. Let’s start with your…
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As a healthcare provider, you know that creating relationships with patients is an essential foundation to maintaining wellness. Between appointment scheduling, prescription refills, communicating health risks with patients, and more, managing patient communications and keeping them engaged can be a challenge. A strong communications strategy can take the complexity out of it, so you can…
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If you’ve been following industry news lately, there are a lot of headlines and coverage around CPaaS. With developer focused APIs and third-party integrations, CPaaS is the next wave of innovation in communications and anyone from pure play providers to UCaaS companies are getting in on the action. Having the capability to embed communications into…
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Robust self-service portal empowers channel partners to grow CPaaS sales and efficiency October 16, 2018 – IntelePeer, a leading business communications platform provider, today announced the launch of a new partner portal designed to enable channel partners to develop and nurture new Communications Platform as a Service (CPaaS) business opportunities and close deals faster. As…
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Originally Posted on Frost & Sullivan Digital Transformation Blog by Michael Brandenburg Senior Analyst For generations, how businesses communicated with their customers, partners and internally has been dictated by their service providers and communications vendors. Providers and vendors historically offered a limited number of services that met the needs of the broadest range of customers,…
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