News & Blog

IntelePeer Recognized in CRN’s 2018 Network Connectivity and Cloud Partner Program Guides

San Mateo, CA, September 17, 2018 – IntelePeer, a leading business communications platform provider, announced today that CRN®, a brand of The Channel Company, has recognized IntelePeer in both its 2018 Network Connectivity Partner Program Guide and its 2018 Cloud Partner Program Guide. These annual guides highlight leading technology vendors whose telecom, cloud and connectivity…
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How 5 Departments in Your Company Can Use CPaaS

Analysts predict the Communications Platform as a Service (CPaaS) industry market to grow to an $8.1 billion business by 2019 – a 1,925% increase from 2015. With the ease of deployment, flexibility, and cost-savings, it’s clear why so many companies are looking at CPaaS to fill the gaps in business communications. CPaaS allows your company…
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IntelePeer Appoints Chief Global Strategy Officer to Lead International Expansion Efforts

San Mateo, CA – August 30, 2018 – IntelePeer, a leading business communications platform provider, announced today that Luis Mago, a global strategist and direct private equity investment expert, has joined the company as its Chief Global Strategy Officer. Mago, who was previously serving in an advisory role for IntelePeer, is part of the company’s…
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UCaaS & CPaaS: A Dynamic Duo

The nature of how we communicate with one another, and how companies communicate with their employees and customers, is rapidly changing. Many companies have already introduced UCaaS (Unified Communications as a Service) to improve collaboration across teams. In fact, the unified communications space is expected to grow from $14 billion in 2015 to $49 billion…
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How Hospitality Companies Can Use SMS to Ensure Customer Satisfaction

Use SMS to engage with your customers The embrace of SMS for business has changed the game for the hospitality industry. Ensuring your customers have a positive and enjoyable experience is no longer limited to time spent while at your venue. Whether a hotel, restaurant, spa, or other service-oriented company, SMS gives you the opportunity…
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SMS for Business: The Fastest and Easiest Way for Your Customers to Communicate With Your Company

SMS for business: the fastest and easiest way for your customers to communicate with your company  With SMS for business, it’s easy for customers to get the help they need from your company, on their terms. The customer service game has been turned upside down in today’s mobile-centric world. It’s expected that the SMS market…
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The SMS for business train is taking off… it’s time to get on board or get left behind!

The SMS for business train is taking off… it’s time to get on board or get left behind! If you could nearly quadruple the open-rate of your customer communications, would you? What began as a simple message sent in 1993 by a Finnish news agency has transformed mobile advertising. Today, SMS for businesses is thriving…
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Customer Use Cases Part 2: How a fast-casual restaurant company leveraged IntelePeer’s communications platform to increase customer satisfaction and sales

Recently, a customer and a partner came to our team sharing some of the challenges the company was facing. With 20,000+ locations, the Corporate Office was struggling with maintaining consistency and customer experience across all locations. With each franchise, it would be up to them to provide the technology and tools to help the stores…
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IntelePeer Grows CPaaS Offering, Expands Service Availability Internationally

International partners and customers can embed voice and messaging into business applications, creating a better customer experience and automated business processes San Mateo, CA – June 27, 2018 – IntelePeer, a leading provider of cloud-based multi-channel business communications, announced today it has expanded its service footprint beyond North America. The company will now offer its…
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Cisco Live 2018 Recap: A Rookie’s Perspective

Last week I had the pleasure of attending Cisco Live in Orlando with our fantastic IntelePeer team. For us, it gives us the opportunity to meet with our Cisco partners and customers and network with thought leaders we met in sessions and at our booth. For me, as a “Cisco Live rookie”, I was excited…
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