Voice Services for Interactive Intelligence

Quickly deploy flexible, reliable, and secure voice services for Interactive Intelligence CIC 2016.

Get more out of your Interactive Intelligence investment

Standardized Deployment Scripts
Cloud-based SIP Trunking
HD Audio & Video support
Flexible & Scalable
All IP-based Network
Global Coverage

SIP Trunking that Supports Interactive Intelligence Features

Voice Calls using G.711 codec
RFC 3261 Support
Calling Number Registration & Restriction
Call Conferencing
Call Hold & Resume
Call Forwarding
Attended & Unattended Call Transfer
Blind Call Transfer
CIC Server Switchover

Everything you need for a seamless integration

Visit our configuration guide list to download the guide for your equipment.

View Guides

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