Latest News

IntelePeer Replaces Outdated Voice Solutions with New Call Path Offering

Delivers Seamless Phone System Migration from Primary Rate Interface (PRI) to Session Initiating Protocol (SIP)
Denver, CO – May 19, 2016 – IntelePeer, a leading provider of on-demand, cloud-based unified communications (UC), today announced its Call Path service, a simple, easy-to-order SIP solution that enables enterprises to easily migrate their phone […]

IntelePeer Enhances SIP Service with Advanced Cloud Transfer Feature

Delivers Streamlined Call Transfers to Multiple Locations, Improved Customer Interactions and More Control Denver, CO – May 10, 2016 – IntelePeer, a leading provider of on-demand, cloud-based unified communications (UC), today announced a new enhancement to its SIP Service, designed to provide businesses with a more effective way to optimize […]

IntelePeer Introduces Atmosphere® Scripting and Order Entry for Call Centers and Enterprises

User friendly call scripting and order entry module improves ROI, saves resources and generates fast resultsApril 26, 2016 08:00 AM Eastern Daylight TimeSAN MATEO, Calif.–(BUSINESS WIRE)–IntelePeer, the Cloud Communications Company, today announced that it has expanded its Atmosphere® portfolio with the launch of a new scripting and order entry application […]

API of the Week: IntelePeer is UC Glue for Microsoft and Cisco

April 15, 2016
TMCNET Bloggers, Rich Tehrani

Some years back, there were ads on TV for BASF – touting the fact they don’t make the products you use, they make them better. In the UC space, this is the position IntelePeer plays.
 

Specifically, IntelePeer Cloud Communications is a leading provider of on-demand, cloud-based […]

IntelePeer Provides Near-Real Time Provisioning for Cisco Spark Call via its new API

ORLANDO, FL – March 8, 2016 – IntelePeer, the Cloud Communications Company, today announced that it is delivering Cisco resellers the ability to offer near real-time provisioning of voice, contracting and billing for Cisco Spark’s call capabilities.  As a certified Cisco Preferred Media Partner (PMP), IntelePeer has developed a new […]

IntelePeer Advances Microsoft Skype for Business Deployments with Key Atmosphere® and CoreCloud® SIP Features

ORLANDO, FL – March 7, 2016 – IntelePeer, the Cloud Communications Company, today announced that it has enhanced Microsoft Skype for Business deployments with organization-level call control features and additional PSTN access options. Certified for Skype for Business, IntelePeer’s CoreCloud® SIP service enables partners the ability to deliver cloud, hybrid […]

Jeremy Jones, Vice President of Channel Sales at IntelePeer, Recognized as 2016 CRN® Channel Chief

SAN MATEO, Calif.-February 22, 2016 -IntelePeer, the Cloud Communications Company, announced today that CRN®, a brand of The Channel Company, has named Jeremy Jones, Vice President of Channel Sales, to its prestigious list of 2016 Channel Chiefs. The executives on this annual list represent top leaders in the IT channel […]

IntelePeer Partners with Global Capacity to Deliver CoreCloud™ SIP Trunking Service

Interconnection to One Marketplace™ Provides the Reliability, Speed to Market and Extended Reach for IntelePeer’s CoreCloud™ SIP Trunking ServiceCHICAGO, IL- Nov 16, 2015 – Global Capacity, the leading connectivity as a service company, today announces that it has been selected by IntelePeer, a leading provider of on-demand, cloud-based communications, to […]

IntelePeer and Advantone: A Marriage Made in the Cloud Offers New Synergies for Contact Centers

CRMXchange: Intelepeer Executive InterviewFrank Fawzi, President and CEO, IntelepeerNicolas Dourassoff, CEO, AdvantoneEven as the ink was still drying on the acquisition agreement that brought cloud contact solution provider Advantone into the fold with cloud-based communications provider IntelePeer, the market was buzzing with what IntelePeer president and CEO Frank Fawzi described […]

IntelePeer Introduces Analytics Feature on CloudCentralTM Portal

IntelePeer continues to innovate, delivering customer control and expanded features for cloud communication services. SAN MATEO, CA – October 15, 2015 – IntelePeer, a leading business cloud communications provider, today announced the release of their new Analytics application within the CloudCentralTM customer portal. Now IntelePeer customers and partners can self-access […]

Cloud Contact Center Week in Review: Aspect, IntelePeer, Advantone and More

Published October 10, 2015By Kyle Piscioniere, Web EditorIt’s been a big week for cloud contact centers. We’ve examined the major trends of this week, including some theorizing about the future, a merger announced at ITEXPO, and some big moves from Aspect Software.This week we spent some time projecting into the future […]

IntelePeer and Advantone Combine, Bring Cloud Innovation to the Contact Center

  Published October 09, 2015By Diana Bishop; Content Producer, Content BoostITEXPO 2015 held in Anaheim, California was full of impact and innovation, as well as previews into the future of cloud-based communications technology. During the event, which was held from October 5-8, industry leaders were able to share exciting news such as new product […]