The Open Communications Platform™

Imagine never missing another meeting when a conference automatically calls you on your preferred phone at the scheduled time. Imagine locating an important customer, taking a new order and transcribing the conversation without ever leaving your CRM screen. Imagine having your favorite musician’s new release delivered automatically to your phone as soon as it is available. With the IntelePeer™ Open Communications Platform™, these and many other innovative telephony-powered applications are now a reality, providing a highly differentiated user experience, increased customer retention and new sources of revenue.

The IntelePeer™ platform integrates all of the components necessary to rapidly develop the next generation of innovative applications, seamlessly integrating voice telephony capabilities delivered to any communications device. As a fully managed and hosted platform with an intuitive software interface, IntelePeer™ removes the obstacles previously limiting innovation: acquisition and operation of expensive telephony equipment, installation and management of telecom network connections, development of telecommunications subject matter expertise, testing and interoperability between application and network layer components and, most importantly, the economics of the call itself. IntelePeer™ infrastructure is scalable, redundant and available on-demand to meet each customer’s unique requirements.

The Open Communications Platform™ is the only solution to provide all of the components needed for a fully-functional telephony-powered application, pre-integrated and offered as a complete managed service:

Carrier-grade Voice Peering Network

The IntelePeer™ voice peering network provides direct IP connections to global service providers, enabling any carrier or application provider to exchange traffic through IntelePeer™, with global reach to any communications device. Voice traffic on the IntelePeer network remains on IP as long as possible, eliminating the quality and cost penalties resulting from legacy network transport.

SuperRegistry™ Repository of Rich User Data

The IntelePeer™ SuperRegistry™ provides a comprehensive repository of end-user communication devices, preferences and contact rules. As a centralized, highly available datastore, the SuperRegistry™ enables any application to implement sophisticated customization of the communications experience for each end-user. Preferences such as find-me/follow-me rules, hunt group dialing sequences and scheduled device availability ensure end-users are reached when they want, where they want. Learn more about the SuperRegistry here.

Software Services and Integration

The Open Communications Platform™ exposes standardized software application programming interfaces (APIs), providing developers with access to powerful platform capabilities for rapid development and integration. IntelePeer’s™ APIs have been optimized to implement common telephony functions with a minimum of function calls, abstracting much of the complexity of low level telecommunications processes, while providing application-relevant telephony functions such as call status reporting and line answer detection. APIs are available for Web Services and common programming environments such as PHP and Adobe Flash/Flex.

"IntelePeer ReachOut" add-in for Microsoft Office Outlook

The IntelePeer ReachOut add-in for Microsoft Office Outlook seamlessly connects your phones to your calendar and contact manager. Enjoy incredible convenience in voice communications by leveraging the power and personalization of the IntelePeer AppworX open communications platform in the familiar Outlook environment. Features include:
  • Auto-Conferencing -- no more scrambling for phone numbers and conference PINs... ReachOut calls and connects you when it’s time for your conference call.
  • On-Demand Conferencing -- just select your Outlook Contacts and click to instantly call everyone together into a conference call.
  • Voice Reminders -- you don’t have to be in front of your computer to get a reminder -- ReachOut will call you and speak your reminder to you.
  • Voice Blasts -- alert your contacts with a ’blast’ of information (recording or spoken text) to all of them at once.





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