Atmosphere®
Advanced IVR

Deliver a consistent automated customer experience across channels.

Don't settle for basic IVR

Your customers deserve the best. Create a tailored experience that enables them to get the help they need without frustration.

Simple, Scalable, Reliable
Fully Customizable
Automated Multi-Lingual Flows
Trusted by the Fortune 50
Tailor For Sales, Marketing, Support
Rapid Deployment

Features so powerful, they speak for themselves

voice recognition

VOICE RECOGNITION

Customers can speak to the IVR application naturally, making it easy and pain-free for them to get answers.
Inbound outbound flows

INBOUND / OUTBOUND FLOWS

Make it easy for customers to call and connect with sales, support, or billing.

outbound notifications

OUTBOUND NOTIFICATIONS

Use outbound IVR to send appointment reminders, announce promotions, or send emergency alerts.
multichannel integration

MULTICHANNEL INTEGRATION

Interact with customers across channels such as Voice, SMS, and Email.

CRM integration

CRM
INTEGRATION

Increase agent productivity by integrating with your CRM.

Analytics and reporting

ANALYTICS & REPORTING

Analyze data from inbound and outbound calls and make any needed changes to your IVR.

Need a custom solution? No problem!

Our team will work with you to implement a custom IVR solution to fit your needs.

Customer Feedback Surveys
Store and Dealer Locators
Self-Service Account and Card Activation
Outbound Notification Campaigns
Complex CRM and E-Commerce Integrations
And Much More...

IVR Packages

Only pay for what you need.

Bring Your Own Carrier

  • Carrier of Your Choice
  • Voice Recognition
  • Inbound Call Flows
  • Outbound Call Flows
  • CRM Integration
  • Reporting

IVR with IntelePeer Voice

  • IntelePeer High-Quality Voice Network
  • Voice Recognition
  • Inbound Call Flows
  • Outbound Call Flows
  • CRM Integration
  • Reporting

Ready to find out more?

Contact us to learn more today.